Return & Exchange Policy
If you’re looking to return or exchange your order for whatever reason, I'm here to help! I offer free exchanges or returns for store credit within 30 days of receiving your order. You can return your product for a refund to the original payment method for a restocking fee of $7.95.
Please note the following exceptions to our return and exchange policy:
- Clearance items are final and cannot be returned or exchanged
- Returned items must be carefully repackaged in original packaging
- Returned items must have no visible signs of wear or use
To initiate a return or exchange, please complete the following steps:
- Login to our online return portal using your email address and order ID
- Choose the products you wish to return or exchange from your order
- Print your prepaid shipping label that you will receive by email
- Send all items back to me using the label provided
- Refunds to your original payment method will be completed within 3-5 days of receipt of your return.
- Lost or damaged returns will only be partially refunded
- Contact me directly at firstname.lastname@example.org with any questions. I'm always happy to help.