Return & Exchange Policy

If you’re looking to return or exchange your order for whatever reason, I'm here to help! I offer free exchanges or returns for store credit within 30 days of receiving your order. You can return your product for a refund to the original payment method for a restocking fee of $7.95. 

Please note the following exceptions to our return and exchange policy:

  • Clearance items are final and cannot be returned or exchanged
  • Returned items must be carefully repackaged in original packaging
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  1. Login to our online return portal using your email address and order ID
  2. Choose the products you wish to return or exchange from your order
  3. Print your prepaid shipping label that you will receive by email
  4. Send all items back to me using the label provided

Additional Information:

  • Refunds to your original payment method will be completed within 3-5 days of receipt of your return.
  • Lost or damaged returns will only be partially refunded
  • Contact me directly at info@fiercelynxdesigns.com with any questions. I'm always happy to help.