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Return & Exchange Policy

If you’re looking to return or exchange your order for whatever reason, I'm here to help! I offer free exchanges or returns for store credit within 30 days of receiving your order. You can return your product for a refund to the original payment method for a restocking fee of $5. 

Please note the following exceptions to our return and exchange policy:

  • Clearance items are final and cannot be returned or exchanged
  • Returned items must be carefully repackaged
  • Returned items must have no visible signs of wear or use

To initiate a return or exchange, please complete the following steps:

  1. Mail items to: Fierce Lynx Designs, 8850 Route 102, Public Landing NB, E5K 4L5
  2. Please email me to notify me of the return and include the reason for the return and the date shipped
  3. On the customs declaration line, please add "Returning purchase" so duty charges are not incurred. (For USA & OVS customers only)

Additional Information:

  • Refunds to your original payment method will be completed within 3-5 days of receipt of your return.
  • Lost or damaged returns will only be partially refunded
  • Contact me directly at support@fiercelynxdesigns.com with any questions. I'm always happy to help.